Shop supervisor

Questa posizione è in Costa Crociere S.P.A.

Riassunto dell'opportunità da parte della Joinrs AI : Costa Crociere S.P.A. cerca un professionista con almeno diploma di scuola secondaria superiore , preferibilmente con studi in retail o ospitalità, e una buona conoscenza dell'inglese (livello B2). Il candidato ideale avrà esperienza nella gestione di team e nella vendita al dettaglio in ambienti dinamici, con attenzione alla qualità del servizio clienti e al raggiungimento degli obiettivi finanziari. Il ruolo prevede la supervisione operativa dei negozi a bordo, lo sviluppo di strategie di vendita e la promozione di un ambiente di lavoro sicuro e inclusivo. Sono apprezzate capacità comunicative, organizzazione e determinazione. Offerta interessante in sedi multiple italiane.

Il processo di selezione sarà interamente gestito da Costa Crociere S.P.A..

Questa opportunità è disponibile su Genova - Italy, Milano - Italy, Roma - Italy, Napoli - Italy.

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### Explore Your Potential

Who we are

Demonstrate your passion

Get things right

Safety First

What makes you unique

Additional Info

##### READY TO DISCOVER AN OCEAN OF OPPORTUNITIES?

Embark on this journey with us and experience a world within a world.

### Who we are

Ahoy, global community! With 17000 professionals from +70 countries, we're a tight-knit crew that celebrates uniqueness. Our ship is fueled by trust, transparency, and positive vibes. We value every voice and create an inclusive workplace that reflects the world we explore.

### Demonstrate your passion

• You love creating an exceptional guest experience, ensuring the delivery of the best experience to the guests.
• You are dedicated to maintaining an environment of positive employee relations, inspiring your team to achieve great results.
• You act as a brand ambassador, providing an inspirational example of leadership in line with our Culture Essentials.

### Get things right

• You will oversee all store operational standards, ensuring administrative duties are met and shops open and close punctually.
• You will collaborate with the Shop Manager to develop sales strategies and lead the team to hit financial commitments.
• You will ensure the sales team is highly skilled in product knowledge and sales behaviours through continuous coaching and feedback.
• You will utilize guest satisfaction surveys and data analysis to increase results and optimize performance.
• You will manage guest demographics and VIP events to maximize revenue and enhance the shopping experience.

### Safety First

• You'll be proactive in promoting and keeping our safety guidelines and code of conduct.
• You'll help create a welcoming and secure environment where everyone feels comfortable and respected.

### What makes you unique

• You have at least a secondary school diploma or higher. Studies in retail or hospitality is a plus.
• You have a B2 spoken level of English, the knowledge of other languages is a plus.
• You have good communication skills, you are a curious, organized and determined person with experience in people management.
• You have 1-2 years of management experience in retail, in fast paced environment; luxury guest experienceis a plus.

##### Bring your ambitions to life. Join us and discover our ocean of possibilities!

Apply

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[#LI-REMOTE] [#J-MCITY]