Overview Title: Infrastructure Support Engineer – Windchill Location: VIA PINEROLO AIRASCA (TO), Italy Duration: 12 Months - Extendable Job Summary We are seeking a skilled Infrastructure Support Engineer to manage and support complex IT infrastructure supporting Windchill environments. The role requires hands-on expertise across Windows / Linux servers, virtualization, networking, storage, backup, and database clusters. Key Responsibilities Manage and support Windows Server environments, including AD, DNS, Hyper-V clusters, and physical servers (HPE, Dell). Administer Linux systems (RHEL), perform patching, automation (Bash scripting), and troubleshooting. Support and maintain MS SQL Clusters, MySQL, and Azure SQL PaaS solutions. Configure and troubleshoot enterprise networking devices (Cisco, Aruba), VPNs, firewalls (ASA / Checkpoint), and Layer 2 / 3 technologies. Manage SAN storage (Dell EMC, NetApp, HPE), provisioning, zoning, RAID groups, and firmware upgrades. Administer Veritas NetBackup and Dell EMC DD3300 backup appliances, including job scheduling, restore, replication, and monitoring. Perform DR testing, system monitoring, performance tuning, and capacity planning. Maintain system documentation, SOPs, and adhere to ITIL processes. Required Skills Strong hands-on in Windows Server, Hyper-V, MS Clusters, and Azure. Proficiency in RHEL / Linux administration and shell scripting. Experience with MS SQL Server (2012–2022), clustering, backups, and HA solutions. Solid understanding of enterprise networking, firewalls, and security. Proven SAN / NAS administration experience and backup solutions. Excellent troubleshooting, documentation, and communication skills. J-18808-Ljbffr