Siamo alla ricerca di un Field Service Engineer da inserire nel nostro Team Service in Italia. In questo ruolo, assicurerai le prestazioni ottimali dei sistemi Vanderlande presso i siti dei nostri clienti, fornendo un servizio tecnico di alta qualità, professionalità ed un'esperienza cliente eccezionale. Farai parte di un'organizzazione di servizi in rapida crescita che supporta sistemi logistici automatizzati nei settori parcel (pacchi), aeroportuale e magazzini automatizzati. We are looking for a Field Service Engineer to join our Service Team in Italy. In this role, you will ensure the optimal performance of Vanderlande systems at our customers' sites, providing high‑quality technical service, professionalism, and exceptional customer experience. You will be part of a fast‑growing service organization supporting automated logistics systems in parcel, airport, and warehouse environments. Responsibilities
Preventive and corrective maintenance on site. Supervision and technical assistance for the customer's production. Preparation of daily maintenance reports. Troubleshooting and identification of critical issues that could cause system downtime. Management of service requests from the customer. On‑site spare parts management. Reporting of anomalies and open points to the Team Leader. Collaboration to maintain adequate technical cleanliness of the system. Travel to customer sites based on company requirements. On‑call duty.
Required Qualifications
Technical diploma/degree in Electronics, Mechanics, Mechatronics, Automation, or related disciplines. Strong electromechanical troubleshooting capabilities. Ability to read and interpret technical drawings and documentation. Strong autonomy, communication ability, and customer‑centric approach.
Preferred Qualifications
Experience in logistics automation, industrial maintenance, or related environments. Familiarity with diagnostic tools, basic PLC concepts, and service documentation software.
Work Conditions
Customer‑site‑based role, with travel across assigned regions. Flexible working hours depending on system demands, maintenance windows, or emergencies. Strict adherence to Vanderlande and customer safety policies required.
Reporting Line Reports to the Service Operations Manager, and in their absence, to the Service Manager. Site Location Fiano Romano #J-18808-Ljbffr