IT MANAGER This majestic resort immerses guests in a 900-year-old historic building, rich in charm and Renaissance tradition. It features a collection of beautifully restored monastic structures, a 12th-century chapel, and nearly 6 hectares of ancient gardens offering breathtaking views of the city, along with 196 meticulously furnished rooms and suites – including the largest and most exclusive suite in Venice.
Annual art installations rotate throughout the property in conjunction with the Venice Biennale. Inside, the hotel seamlessly blends contemporary style with Renaissance influences, boasting six-meter-high ceilings, wide corridors, grand staircases, and intricate details such as terrazzo floors, silk-covered walls, and Murano glass chandeliers, making it one of Europe’s premier hotels for art exhibitions.
Serenity permeates the hotel’s Longevity Spa, which features a heated outdoor pool, tennis court, jogging paths, a pitch & putt golf course, and a fully equipped kids' club – ensuring an unforgettable stay.
The hotel’s proximity to St. Mark’s Square, its exceptional culinary offerings featuring a rich variety of Italian cuisine, and its unique combination of event spaces invite guests to create truly memorable experiences.
Role Description As
IT Manager, you will oversee and manage all information technology operations across the resort, ensuring stable, secure, and efficient systems that support both guest experience and internal operations. You will be responsible for maintaining all IT infrastructure, leading technology-related projects, ensuring data security, and providing strategic guidance on future technology needs.
Responsibilities
Overseeing the daily operations of the IT department and the performance of all IT systems
Ensuring the reliability, security, and integrity of networks, servers, and data storage
Managing hardware, software, and system installations, upgrades, and configurations
Providing timely support to all departments and resolving technical issues efficiently
Maintaining and improving cybersecurity measures, backups, and disaster recovery procedures
Managing PMS, POS, telephony, Wi‑Fi, and all hotel-related systems and interfaces
Coordinating with external vendors, contractors, and service providers
Monitoring system performance and identifying opportunities for optimization
Implementing technology standards in line with company policies and industry best practices
Preparing and managing the IT budget and technology investment planning
Training staff on IT policies, systems, and best practices
Ensuring compliance with data protection regulations and internal security protocols
Supporting senior management with technology-related strategy and improvements
What We’re Looking For
Previous experience as IT Manager or senior IT role in luxury hospitality or a similar environment
Strong knowledge of networks, servers, cybersecurity, and hotel systems (Opera PMS, POS, etc.)
Ability to troubleshoot diverse hardware and software issues
Excellent organizational, analytical, and problem‑solving skills
Strong communication skills and a collaborative approach
High level of reliability, discretion, and attention to detail
Ability to manage multiple projects and deadlines
Fluent in English and Italian (additional languages are a plus)
Passion for technology, innovation, and delivering high‑quality support
What We Offer
A key operational leadership role in one of Europe’s most prestigious luxury resorts
Opportunity to work in a stunning historical property immersed in art, culture, and heritage
Competitive compensation and benefits package
Professional growth and learning opportunities
Accommodation, meals, uniform, and other on‑property benefits
A dynamic, supportive, and international team environment
Apply Now Ready to advance your career in hospitality technology?
Requisiti Cosa offriamo #J-18808-Ljbffr