3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Do you want to work in a company that is a leader in the renewable energy market? This position is what you are looking for Join an incredible team at the Top 1 manufacturer Field Application Engineer/After-sales Engineer Role: The Field Application Engineer/After-sales Engineer is responsible for providing technical support during onsite activities and remotely working with customers or third-party service partners to resolve issues with BESS devices. This role involves coordinating with the EU team and HQ team to provide efficient and satisfactory service to our customers in the EU. Key Responsibilities: Management and technical skills in Field Operations: Responsible for the technical supervision and physical work of all field activities, including commissioning, scheduled, preventive, and corrective maintenance. Focus on resolving after-sales cases to minimize downtime and optimize fault resolution times by maintaining good relationships with customers and sharing information with relevant teams. Supervise and evaluate product performance, collaborating with the monitoring team to analyze BESS device operational data and assess performance, working closely with HQ and the EU Technical Team. Identify technical solutions to resolve issues in collaboration with HQ, ensuring swift resolution of technical problems. Complementary activities: Participate as a technician in commissioning, troubleshooting, and routine maintenance activities on-site. Support the help desk team with phone assistance and ticket management. Skill requirements: Electrical certification compliant with local laws. Skills in operating basic electrical tools, such as multimeters and torque wrenches. Ability to read electrical diagrams or relevant work/study background. At least 2 years of onsite work experience, such as BESS commissioning, electrical device installation, wiring, and commissioning. Proficiency in English (Listening, Speaking, Reading, and Writing); capable of writing formal manuals in English. HSE and PPE Management: Under the guidance of the HSE Manager, identify risk mitigation strategies and approve operational procedures to ensure compliance with HSE requirements. Spare Parts and Resource Management: Finalize the spare parts list and manage obsolescence, coordinating with EU/HQ Tech team on the compatibility of replacement components. Ensure that local teams and service partners have the necessary resources and spare parts for operational continuity. Manage mini stock with spare parts receipt, consumption records, delivery, and replenishment planning. Coordinate with Technical and Training teams to align field operations with overall service quality. Collaborate with the Service Country local team (managers, technicians, service partners) to ensure smooth execution of technical interventions and repairs. Liaise with EU/HQ technical teams on technical compatibility, replacement parts, and problem resolution. Seniority level Mid-Senior level Employment type Full-time Job function Manufacturing Industries Services for Renewable Energy Referrals increase your chances of interviewing at Jinko ESS Europe by 2x. Sign in to set job alerts for “Field Specialist” roles. Bologna, Emilia-Romagna, Italy 5 days ago Greater Bologna Metropolitan Area 2 weeks ago J-18808-Ljbffr