TAG Heuer: the Swiss Avant-Garde watchmaker since 1860.
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Avant-garde is our culture and philosophy.
Our unique heritage is built on a disruptive mindset, an innovative approach, and a cool and free-minded spirit to think ahead and establish records.
The TAG Heuer watches, and chronographs are an authentic concentration of innovation, design and engineering for bold, self-confident people who are connected to the future.CLIENT ADVISOR (M/W)A TAG Heuer Client Advisor is a performance-driven salesperson who consistently seeks to achieve sales targets through selling techniques and collaboration.
Plays a central role on the sales floor, increasing boutique sales and achieving the objectives by working on his/her own KPIs, always delivering memorable experiences and services in store.
Supports colleagues and other team members in the boutique.A client development specialist who leverages all available resources to build long‐lasting personal connections with clients.
Embodies TAG Heuer's brand DNA and acts as a passionate Brand Ambassador in and out of the boutique.
Achieves individual clienteling objectives leveraging all tools provided, ensuring qualitative client data collection and leveraging the data to address clients in a personally relevant way.An active contributor to operations excellence who respects retail & administrative processes on the floor. xrdztoy
Contributes to all daily processes under the supervision of the boutique management, leveraging all tools, and applying rigorously all grooming, attitude, and visual merchandising guidelines.Hard SkillsKnowledge of luxury retail environment (minimum 2 years experience)Selling skills: client discovery, product presentation, storytelling, upselling, handling objections, sales closing, etc.Understanding of sales KPIsKnowledge of client and clienteling KPIsKnowledge of digital toolsKnowledge and interest in Brand DNA, history, and collectionsSoft SkillsClient‐centric mindset, focused on recruiting new clients and growing the active client base, nurturing long‐term relationships with clientsOpen‐minded, excellent interpersonal and communication skillsEnergetic, self‐motivated, action- and results-orientedSelf‐starter, able to work effectively in a fast‐paced and dynamic environmentAdaptable to changes, flexible, able to bring up new ideas and solutionsTeam spirit, high integrity and transparency