Pfrog is one of the world’s most successful innovation and creative consultancies. It has recently established its Innovation Team in Milan and, creating a global hub for the delivery of tomorrow’s connected products and experiences, thanks to high-calibre innovation, strategy, design, and engineering expertise. /ppAs a catalyst for diversity, we welcome international talents to join us in a flat and open environment, promoting curiosity, experimentation, cultural cross-pollination, and collaboration. /ppbr/ppstrongWhy join frog? /strong /ppbr/ppfrog is the reinvention experience partner for the eco-digital era, global leader in CX Strategy by analysts and awards. /ppTogether with our clients, we innovate with purpose, using strategy, creativity, tech, data and AI to advance people and planet. /ppWe are dreamers and doers who are relentless about challenging the status quo to win hearts and move markets. As part of Capgemini Invent, we bring diverse skillsets to unleash growth, build superior experiences and create lasting impact at scale—fusing art and science to realize the future. /ppfrogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community—and the world at large. /ppbr/ppstrongWhat will you be doing? /strong /ppbr/ppBusiness Operations ensures E2E operational efficiency fostering a high-performance culture, executing projects seamlessly, optimizing costs, supporting the growth and success of the studio, leveraging on people, processes and systems. /ppAs PMO Intern, you will support operations to optimize project portfolio and streamline processes. You will learn by doing, with guidance from Head of Business Operations, who will help you understand and deliver the tasks assigned to you, in the context of a multinational organization. /ppbr/ppstrongYour fellow frogs will rely on you to: /strong /ppbr/pulliProvide administrative support to the operations team, including scheduling meetings, managing calendars, and preparing reports. /liliAssist in the development and implementation of operational policies and procedures. /liliMaintain and update databases and tools, ensuring data accuracy and integrity. /liliCoordinate with various departments to streamline processes and improve efficiency. /liliMonitor and analyze key performance indicators (KPIs) to identify areas for improvement. /liliSupport the preparation of operational budgets and track expenses. /liliHandle operational inquiries and resolve issues in a timely and professional manner. /liliAssist in the planning and execution of studio events and projects /li /ul pstrongWe want you to have: /strong /ppbr/pulliBachelor's degree in Business Administration, Operations Management, or a related field. /liliProven experience in an administrative or operations support role. /liliStrong organizational and time management skills. /liliExcellent communication and interpersonal skills. /liliProficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Visio and PowerBI /liliAbility to work independently and as part of a team. /liliAttention to detail and a proactive approach to problem-solving /liliBusiness level ability in English /li /ulpbr/ppstrongIt would be a bonus if you had: /strong /ppbr/pulliFamiliarity with Project Management tools such as Planner, Asana, Trello, or Monday.com to assist in managing and tracking projects. /liliExperience with Enterprise Resource Planning (ERP) systems like SAP, Oracle, or Microsoft Dynamics. /liliExperience with Resource Management system like whoz. /li /ulpbr/pulliStrong analytical skills with the ability to interpret data and generate actionable insights. /liliPrevious experience in a customer-facing role to handle inquiries and resolve issues effectively. /liliCertification in Lean Six Sigma or other process improvement methodologies. /liliBasic understanding of database management and SQL. /liliProficiency in multiple languages to support diverse teams and international clients. /liliBasic knowledge of financial principles and experience with budgeting and expense tracking. /liliAbility to adapt to changing priorities and work in a dynamic environment. /liliStrong problem-solving skills with a proactive approach to identifying and addressing issues. /li /ulpbr/ppstrongAbout the frog Innovation Team /strong /ppbr/ppThe frog Innovation Team is based in Milan and builds on the strengths of a multidisciplinary and international creative team established more than 15 years ago that has contributed to shaping design and UX as we know them today. /ppWe collaborate with frog and Capgemini teams globally, to drive product and service innovation from ideas to strategy to market, with a focus on Connected Experiences and Digital Platforms. /ppThe team is working with Global 100 brands across key industries like Healthcare, Consumer Products, Fintech, Telco and Media to drive continuous business reinvention and innovation toward the cutting edge. /ppbr/ppstrongApplication Instructions /strong /ppbr/ppAs part of your application, please include all the following mandatory documents in PDF format as they are required to evaluate your profile: /ppbr/pp1. Your most updated CV /pp2. A cover letter /ppbr/ppTo help us process your application, please ensure that your application documents are all in English. /ppbr/ppstrongEqual Opportunities at frog /strong /ppbr/ppfrog and Capgemini Invent are Equal Opportunity Employers encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law. /ppbr/ppstrongWork/Life Harmony /strong /ppbr/ppWe understand that everyone has varied lives and we want you to have a great work-life balance. So, where possible, our Work Life Harmony policy will help you to work flexibly and juggle your work and home life. /ppbr/ppstrongPlease note: /strong /ppbr/ppApplicants should be available for six months and we do not offer a relocation package. /p