Location: Campoverde di Aprilia, Italy
Type: Full Time
Hours: 8 hours per day
Skills Description
BCIC Swiss GmBH | Best Connect International Company is looking for a full-time on-site IT Support Specialist in Italy.
Responsibilities
* Provide first/second level contact and problem resolution for customer issues.
* Work with third-party vendors to remediate complex AV issues as needed.
* Provide timely communication on issue status and resolution.
* Maintain ticket updates for all reported incidents.
* Install, upgrade, support, and troubleshoot Windows XP, 7, 8.1, 10, and Microsoft Office 2010. Support Cisco Jabber and basic Mac OS support for Apple PC users.
* Install, upgrade, support, and troubleshoot printers and hardware.
* Perform preventative maintenance on computers, laptops, and printers.
* Perform repairs on desktops, laptops, printers, and peripherals.
* Use diagnostic tools for network and hardware/software troubleshooting.
* Have a broad understanding of IT, including networks, servers, AV, smart devices, and telecoms.
* This position requires flexibility and teamwork in a project-based environment. Other duties as assigned.
Requirements
* Valid work permit.
* Extensive IT knowledge and understanding.
* Several years of related experience preferred.
* Italian language proficiency at B2 level or above.
If you meet the above requirements, please send your CV in English, mentioning the position in the subject line, including a WhatsApp number, as soon as possible.
Apply here: Salary Negotiable
Apply Now!
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