GENERAL ROLE
The Stock Controller contributes to assure the quality of service to customers by ensuring a perfectly accurate and reliable management of the store stocks. He/She performs all physical and IT product flows and ensures the stock is constantly accurate and well-organized.
Main Responsabilities
* Process all incoming and outbound product flows, while ensuring coordination between physical and system-based process;
* Organize all stock spaces, ensuring tidiness and efficiency, in order to optimize flows and facilitate the other Team;
* Organize the daily replenishment of all stock spaces on the salesfloor;
* Work in constant cooperation with all the other Departments and Team;
* Organize local and international transfers requests between boutiques;
* Monitor and close expired reservations daily and reintegrate them into available stock;
* Perform daily checks, controls of negative stock, stock takes & cycle counts;
* Develop a perfect knowledge and mastery of all stock-related processes and tools;
* Be aware of omnichannel sales processes and product assortment in order to understand implications on operations activities.
PROFILE
* Bachelor’s degree preferably with an analytical focus;
* Fluency in Italian and English. A third language will be considered an advantage;
* Professional background: experience in similar position, preferably in the Retail environment;
* Proficient with Excel / IT tools;
* Willing to work temporarily. The fixed-term contract is estimated to cover six or seven months with expected full-time working hours;
* Professionalism, enthusiasm, dynamism, ease of integration and teamwork complete the profile.
Hermès engages positive and passionate people who own the following requirements:
* Excellent interpersonal and communication skills, with a customer service orientation;
* Team player mentality to build meaningful relationships and ability to work autonomously;
* Availability, flexibility and dynamism to function in a high-pace environment;
* Determined to be part of a people centric retail project, for which is required vocation for human values, passion and a strong aesthetic sense.
In Hermès diversity of experience and perspectives create a better work environment, we value, ensure and believe in gender equality, welcoming individuals of all backgrounds. Join the human adventure of Hermès!
“Créateur, artisan et marchand d’objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le monde. Animé par un esprit d’entreprendre continu et une exigence constante, Hermès cultive la liberté et l’autonomie de chacun grâce à un management responsable. L’entreprise perpétue la transmission de savoir-faire d’exception par un ancrage territorial fort dans le respect des hommes et de la nature – source de matières d’exception. Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde.”
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