Introduction AIT is a global freight forwarding and logistics company headquartered in Chicago. Are you looking for an exciting and varied job? Then you are exactly right for us! Become part of the international supply chain and move the world with us!
Overview We are seeking a dedicated professional to join our team as
Specialist Ocean Freight. In this role, you will be the key point of contact for our customers, providing proactive service, resolving issues, and coordinating closely with our global ocean freight network.
Responsibilities
Order processing and shipment registration
Organization of freight and customs handling, as well as export control
Preparation and monitoring of offers
Ensuring and processing billing to customers
Processing of special orders, as well as complaints
Supporting and advising the customers and agents
Preparation of delivery bills, customs documents, etc.
Monitoring appointments
Maintenance of statistics for performance measurement and as a basis for accounting
Qualifications
2-4 years of experience in international forwarding
Fluent oral and written English is a must
A team player who works well with others – being respectful to our teammates is a Core Value!
A strong work ethic with an appreciation for ownership, independence, accountability and autonomy in your role
Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently
Customer service focus – we serve a wide variety of customers and building relationships is a part of our culture!
What AIT Can Offer You In addition to a competitive salary and benefits, we offer great programs for our employees, for example, 5 volunteer hours a year to give back to the community in a charitable event.
About AIT Worldwide AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and/or procure raw materials, components, and finished goods. For more than 40 years, the America’s-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground, and rail—on time and on budget. With expert teammates staffing more than 100 worldwide locations in Asia, Europe, India, and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services. Learn more about AIT Worldwide Logistics, our culture and core values in action here.
Seniority level Entry level
Employment type Full-time
Job function Other
Industries Transportation, Logistics, Supply Chain and Storage
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