Ph3Overview /h3 pDiesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization. It is present in more than 80 countries with 5,000 points of sale, including more than 400 company owned stores. /p pFor our important Flagship Store in bMilan San Babila /b, we are now recruiting a bClient Advisor /b. This is a unique opportunity to join Diesel at a time of strong growth and transformation, becoming part of a team that sets new standards in client experience and style, right in the heart of one of the world’s fashion capitals. /p h3Key Responsibilities /h3 ul liAct and think first of the client and their experience, you have an in-depth knowledge of the desires, needs and expectations of clients. /li liWelcome and assist each client providing an excellent in-store experience at all times. /li liBe a master at storytelling and at the art of asking engaging questions. /li liCreate a long-term authentic bond with clients by making them feel the experience is truly about them. /li liDeal effectively with customer complaints by liaising with the line manager when necessary. /li liDemonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales results. /li liBe proactively engaged in cross selling with all Departments and maximize sales opportunity in order to achieve individual sales target and KPIs. /li liProve Brand and product knowledge. /li liEnsure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures. /li liContribute to ensure a high level of security and be attentive to prevent product thefts, including tagging garments and merchandise on the floor. /li liThink innovatively about how we can improve and generate new ways, be up-to-date with new fashion trends and competitors. /li liDevelop and nurture meaningful and loyal client relationships through personal connections and CRM initiatives. /li liManage and drive sales by understanding client desires and create a hand-crafted experience for the client to achieve the best sales performance. /li /ul h3Key Requirements /h3 ul liPrevious experience in sales roles; experience in structured Fashion Luxury/Retail Companies is a plus; passionate in Retail, client service and commercial mindset. /li liExcellent understanding of the luxury sector and product sensitivity. /li liStrong communication skills. /li liWillingness evolve in the organization (willingness to relocate is a plus). /li liDigitally aware and open to new ways of working. /li liWe are looking for candidates with strong competencies in Decision Making, Strategic Thinking, Financial Acumen, Innovation, Focus on Customer and Execution. /li liLanguage proficiency: Italian and English are mandatory. Any additional language is considered a strong plus. /li /ul h3What we offer /h3 ul liA competitive commissions system /li liA range of development opportunities in Diesel and OTB group Store network in Italy and abroad /li liA generous employee discount on Diesel and OTB group Brands /li liA awesome, young and dynamic team /li liHighly inclusive working environment /li liLunch vouchers for each working day /li liAs part of OTB Group, we work in a proactive environment, where everyone is challenged to achieve new goals, outstanding performances are recognized, and valuable career opportunities are provided to all employees. /li liFor us People come first: we have an international environment with employees of 60 nationalities and more than 60% women, with 35 years as average age. /li /ul /p #J-18808-Ljbffr