Dematic is looking for a Team Lead Operations for its Customer Service Team, to be hired on a permanent contract at its premises in Bologna. The role involves leading a team to manage and control all customer service activities at our Customer Distribution Center in Anzola dell’Emilia.
What we offer:
* Career Development
* Competitive Compensation and Benefits
* Pay Transparency
* Global Opportunities
Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/
Tasks and Qualifications:
The Operation Team Lead will be responsible for:
* Overseeing daily operations to ensure efficiency and smooth running of the facility.
* Managing the operational team and coordinating activities to maintain productivity, safety, and quality standards.
* Serving as the main contact for operators and technicians, addressing technical or process issues during plant operations.
Key Responsibilities:
* Coordinate a team of workers alongside the Site Manager.
* Monitor and supervise daily plant operations, ensuring adherence to protocols and procedures.
* Meet production targets by maximizing efficiency and minimizing downtime.
* Support the team of operators technically and operationally for seamless plant operations.
* Manage and optimize control systems (SCADA, PLC, etc.) to maintain operational parameters and address anomalies.
* Collaborate with maintenance to schedule activities without disrupting production.
* Maintain safety standards and monitor safety and quality compliance.
* Prepare reports on plant performance and recommend process improvements.
* Communicate regularly with management and stakeholders regarding plant status and production.
Requirements:
* Technical diploma or degree in Mechanical, Electrical, Automation Engineering, or related field.
* 3-5 years experience in operational supervision or plant management, preferably in automated or industrial sectors.
* Knowledge of industrial automation systems (SCADA, PLC, DCS).
* Ability to manage teams and liaise with internal stakeholders.
* Strong problem-solving skills and emergency handling capabilities.
* Understanding of safety and quality regulations in the industrial sector.
Required Skills:
* Leadership and team coordination skills.
* Technical expertise in plant operations and process optimization.
* Knowledge of control systems and automation technologies.
* Flexibility and resilience under pressure.
* Excellent communication and interpersonal skills.
Additional Offerings:
* International environment valuing curiosity and proactivity.
* Opportunities to experience other countries and cultures.
* Rapid company growth.
* Company-paid meals.
* Personal computer and smartphone provided.
* Permanent contract.
Further Details:
Dematic emphasizes diversity and equal opportunities. We prioritize responsibility and transparency with your data. We only accept online applications due to GDPR regulations; CVs by email are not accepted. Before applying, watch our videos: We Are Dematic and our Solutions.
About Us
KION Supply Chain Solutions (KION SCS), part of the KION Group, includes Dematic and DAI. Dematic specializes in designing and supporting automated intralogistics solutions worldwide, headquartered in Atlanta with centers in over 25 countries. DAI, acquired by Dematic in 2020, focuses on logistics automation with offices in the US, UK, and Switzerland.
The KION Group is a leading global supplier of industrial trucks and supply chain solutions, employing over 42,000 people across more than 100 countries. Our brands include Linde, STILL, and Dematic, among others, shaping the future of material handling and automation.
Our culture is rooted in the KION Group values: integrity, collaboration, courage, and excellence.
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