Back office (danish speaking) (cadoneghe)

Unox S.P.A, market leader in high-end oven production and certified as Great Place to Work for the eight consecutive year is looking for an Order Management Specialist to join the Customer Experience, Resellers and Distributors team at Unox SpA.Main responsibilitiesEnsure the accurate and timely issuance of various documents related to the Back Office process.Develop and update operating procedures and guidelines related to the Back Office process.Plan tasks and activities to achieve customer service performance indicators.Handle customer inquiries via phone, email and fax.Work with the Finance department to solve problems related to invoices and payments.Work closely with the Shipping department to ensure timely delivery of each order (prepare loading plans and shipping documents).Accurately maintain customer database, master records, and sales contract files.RequirementsGraduate degree in Languages/Administration/EconomicsExcellent knowledge of English and Danish languagesCustomer service orientationProven problem-solving, analytical and decision-making skillsWhat Unox offersFlexible Working HoursWork-Life balance initiativesPaid time off & overtimeCompany canteenPersonal and family welfareHealth insurance & welfare programsPension & retirement plansMentorship & coachingCareer growth & training programsDiversity & inclusion policiesInternational mobility & relocation supportTeam building activitiesHybrid WorkThe job position is open to candidates of all genders and gender identities, in compliance with current equal opportunity regulations.#J-18808-Ljbffr