A telecommunications company in Lucca is seeking a motivated Junior Operation Specialist to join their customer operations team. The ideal candidate will have a degree in engineering or informatics, with 1-2 years of experience in incident management or testing within the IT sector. Responsibilities include managing incident resolution processes and collaborating with stakeholders to ensure effective communication during system incidents. Fluency in both English and Italian is essential for this role, offering opportunities for professional growth in a supportive environment.
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