Join Us as HR Business Partner!
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Are you ready to be a strategic partner at the heart of a fast‐moving international business? We're looking for an HR Business Partner to work closely with our Sales, Service, and Customer Care teams — shaping talent, driving performance, and enhancing the customer experience every day.
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This is the perfect role for someone who thrives on the front line of business impact, blending HR expertise with commercial insight.
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What You'll Do
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Talent & Capability Development
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- Spot and develop the skills our Sales and After Sales teams need to excel
- Partner with L&D; to create programs in negotiation, customer management, technical service, and commercial effectiveness
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Organization & Workforce Planning
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- Ensure teams are structured for success — right people, right skills, right agility
- Optimize organizational design for better productivity, faster responses, and happier customers
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People & Performance Management
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- Coach managers on team performance, engagement, and commercial KPIs
- Lead performance cycles for sales and technical teams with measurable impact
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Recruitment & Employer Branding
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- Drive strategies to attract top talent in commercial and technical roles
- Strengthen our employer brand to make us the employer of choice
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Compensation, Retention & Compliance
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- Support competitive incentive schemes and retention plans
- Ensure HR processes meet compliance standards while empowering frontline teams
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Change Management & Culture
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- Guide teams through growth, new markets, and evolving service models
- Promote a culture of customer focus, collaboration, and service excellence
- Champion well-being and engagement tailored to field and technical teams
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Business Partnering
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- Build strong relationships across Sales, After Sales, and internal support functions
- Smooth workflows, reduce friction, and enhance customer outcomes
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What You Bring
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- 5 years of experience in HR Business Partnering, ideally in Sales or Service organizations
- Familiarity with multinational B2B/B2C environments with commercial and technical teams
- Fluency in Italian & English
- Degree in Economics, Psychology, HR, or related fields
- Passionate about people, performance, and customer-focused results
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Why Join Us?
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- Work close to the business in a high-energy international environment
- Make a tangible impact on people, processes, and customer satisfaction
- Be part of a culture that values collaboration, growth, and service excellence
- Home office flexibility
- Welfare allowance
- Life insurance vantaggi
- Complementary pension fund
- Meal allowance (restaurant tickets)