What You’ll Do
* Providing exceptional guest service is at the heart of what we do. Whether it’s a friendly greeting, answering questions or addressing guest concerns, you’ll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.
* Help guests find items, answer questions, and provide deli recommendations. Your friendly demeanor and knowledge of food service will enhance their shopping experience.
* Provide exceptional service to all guests, ensuring their needs are met with a helpful attitude.
* Receive, prepare, and fulfill guest orders and special requests efficiently, following deli production schedules.
* Maintain high-quality conditions at the hot bar, ensuring all items are garnished attractively to entice guests and adhere to proper protocols for item shrinking.
* Collect food temperatures and maintain hot food logs to ensure safety and quality standards.
* Organize, stock, clean, and label the hot bar efficiently, keeping it well-maintained and ready for guests.
* Address and resolve guest concerns by practicing the boomerang principle, ensuring a positive resolution.
* Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
* Other duties as assigned.
What We’re Looking For
* Experience & Skills: Ability to interact tactfully with guests and personnel, with good oral and written communication skills. Experience in fast food, deli, or restaurant environments will be valuable.
* Safety Knowledge: Complete understanding of safety requirements and company policies, with proper training in equipment and procedures including slicers, fryers, hot bar, and more.
* Food Knowledge: Knowledge of perishable food and the ability to work at a fast pace, multitasking in a dynamic environment.
* Technical Skills: Familiarity with various kitchen equipment and the ability to handle high-pressure situations effectively.
Physical Demands & Work Environment
* Ability to work at a fast pace in changing temperatures (coolers, kitchens, freezers, sales floor).
* Ability to lift up to 50 pounds.
* Bending, kneeling, standing in plan for long periods of time.
Work Schedule
This is a position available for part‑time or full‑time hours. The schedule may include weekdays, weekends, and holidays based on business needs.
Ready to make a difference at our deli and bring your culinary skills to the table? Apply now and join Festival Foods as a Deli Hot Bar Cook!
Benefits Overview
* Associate Discount: Enjoy an industry‑leading 15% off your grocery purchases for you and your immediate household.
* Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part‑time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full‑time store associates receive time and a half on Sundays and select holidays.
* Two‑Week Advanced Scheduling: Better planning, better balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
* Vision & Dental Insurance: Part‑time and full‑time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
* Support: Our associates receive support for their total well‑being, including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off fitness membership fees, our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
* Save for Your Future: Offering both a 401(k) and Employee Stock Ownership Plan, we’re proud to support associates in planning for retirement by offering two retirement savings plans. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help associates reach their savings goals. Our ESOP is a retirement plan above and beyond a 401(k) plan that gives associates “free” ownership in the company and an opportunity to share in Festival’s growth and success. Associates are given shares based on their years of service and earnings.
Address: 660 Hometown Circle, Verona, WI 53593
#J-18808-Ljbffr