Location: San Vito dei Normanni, Italy (Hybrid)
every 6 weeks of remote we require one week on-site presence at our San Vito dei Normanni (BR)
We are a fast-growing startup, a tech company, and a team of passionate individuals redefining how businesses communicate with their customers.
Our technology empowers companies to optimize marketing, sales, and support through seamless, efficient, and personalized communications — all via the channel people use and trust the most: WhatsApp .
Our mission is clear: help millions of businesses thrive worldwide by delivering exceptional customer experiences powered by advanced technologies, including artificial intelligence .
Artificial Intelligence Engineer
We are seeking an experienced AI Engineer to lead the design, development, and implementation of AI-driven systems at Spoki.
In this role, you will be at the cutting edge of innovation, creating intelligent solutions that harness WhatsApp as the main channel for hyper-personalized communications, sentiment analysis, conversational flows, and automated decision-making .
Evaluate and implement the most suitable AI platforms and tools to support Conversational Commerce needs, prioritizing cost-effectiveness, scalability, and fast deployment .
Build and deploy advanced AI-driven agents to accurately detect user intent, manage conversational flows, and deliver personalized responses across text, audio, and image .
Sentiment Analysis & Dynamic Flows
Combine real-time sentiment analysis with adaptive flows to personalize interactions, increasing customer satisfaction and conversion rates .
3+ years of experience in AI software development, with a strong record of delivering impactful solutions.
~ Databases:
~ Strong knowledge of SQL and NoSQL databases (e.g., Expertise in Vector Databases (e.g., Programming Languages:
~ Proficient in Python, Golang (nice-to-have)
~ Prompt Engineering (instruction tuning, chain-of-thought design, multi-shot prompts)
~ Real-time sentiment analysis and automated flow adaptation
~ Asynchronous Processing and Real-Time Data Handling
~ Web Frameworks: FastAPI, Django
~ ORM & Testing: Cloud & Storage: AWS, GCP, S3
~ Celery, Dramatiq, AWS SQS, Redis (for caching and as a message broker)
~ Other Tools: OpenAI APIs, transcription services, image data extraction
Permanent and full-time contract.
Access to cutting-edge technologies and resources to stay at the forefront of data engineering and analytics.