Customer Analytics Italia is a boutique strategic consulting firm with a mission to combine the strategic and analytical approach of the top strategy consulting firms with leading professionals in customer operations and sales. The company has worked in 30+ countries, serving 100+ clients operating 440+ contact centers. With over 20 years of combined management consulting experience, the team of McKinsey, Bain, PwC, and BCG alumni is ready to address critical challenges and support transformation.
Recently, CAI has developed a dedicated Business Unit (BU) for the Italian SME segment, starting from the Triveneto region. In particular, our value proposition for the SME segment focuses on efficiency and the digital transformation of key production and office processes. This is achieved through support for the development of digital culture, the management of complex transformation projects, and the implementation of the most innovative digital solutions for automation, robotization, and AI-based technologies.
Role Description
This is a full-time on-site role for a Project Consultant located in Friuli Venezia Giulia. The Project Consultant will be responsible for providing strategic consulting services, analyzing manufacturing operations, office and customer operations and sales data, supporting client transformation initiatives, and developing innovative solutions to address critical challenges.
Qualifications
* Experience in strategic consulting, project management, and data analysis
* Strong analytical and problem-solving skills
* Excellent communication and presentation skills
* Knowledge of customer operations and sales processes
* Proficiency in data visualization tools and techniques
* Ability to work collaboratively in a team environment
* Experience working with top strategy consulting firms is a plus
* Bachelor's or Master's degree in Business, Analytics, or related field
Seniority level
Entry level
Employment type
Full-time
Job function
Project Management and Information Technology
Business Consulting and Services
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