H3Remote Italian speaking Customer Service Representative in Athens, Greece! /h3pNapoli, Metropolitan City of Naples, Italy /ppJob Openings Remote Italian speaking Customer Service Representative in Athens, Greece! /ph3About the job Remote Italian speaking Customer Service Representative in Athens, Greece! /h3pstrongJoin a Team That Values Empathy, Excellence, and Innovation! /strong /ppAre you passionate about creating positive online experiences? Join our team as a strongCustomer Service Representative /strong and help us support a global community of users. This role offers you the opportunity to work in a dynamic environment where your skills in problem-solving, communication, and empathy will make a real difference. /ppstrongWhat You will Do /strong /pulliProvide empathetic, accurate, and timely support to the users. /liliStay informed about the products and community standards to offer effective solutions. /liliMake thoughtful decisions while advocating for the community's best interests. /liliInvestigate and resolve user issues, including account support requests and reports of abusive content. /liliRespond to inquiries with speed, quality, and empathy. /liliUse your market-specific knowledge to identify scalable improvements in user support. /liliAnalyze data to enhance user experience and improve workflows. /liliEnforce strongTerms of Use /strong by monitoring and addressing abuse reports. /liliSpot trends and escalate complex issues to the global team when necessary. /li /ulpstrongWhat We are Looking For /strong /pulliExceptional stronginterpersonal skills /strong with a strong ability to communicate empathetically and clearly in strongItalian /strong (C2) and English (B2). /liliA proactive attitude with a bias toward doing whats right for the community. /liliAttention to detail and a results-driven mindset. /liliAbility to analyze data and identify trends to enhance workflows. /liliFamiliarity with products and community standards (training will be provided). /li /ulpstrongWhat We Offer /strong /pulliSalary: 1100 EUR gross monthly x 14 per year /liliPerformance premio: up to 200 EUR per month /liliWork Schedule: Monday Sunday (8 hours per day, 5 days per week with rotative shifts) /liliOpportunity to work in an international and supportive environment in Athens. /liliContinuous training and career development opportunities. /liliFlexible working conditions and a vibrant workplace culture. /liliRelocation assistance for candidates outside of Greece. /li /ul #J-18808-Ljbffr