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Drive Digital Growth for a Premium Brand: E-commerce Manager
Join a growing international brand crafting premium, minimalist products since 2013. We blend innovative technology with contemporary style, achieving significant global recognition in the premium yet accessible space. We're seeking a dynamic E-commerce Manager to lead our digital strategy and accelerate online growth.
Location:
?Based in Milan, we welcome applications from candidates from EU & UK who can commit to a 6 days per month in our office. Travel expenses will be covered.
About You:
You're a results-driven e-commerce expert passionate about elevating brands in the premium yet accessible market. You excel at optimizing the online customer journey, boosting conversion, and building customer loyalty for product-focused businesses.
The Role:
You'll own our entire digital presence, from website experience (Shopify) to user engagement and retention. Your focus will be on improving key metrics through A/B testing, merchandising, cross-selling, and implementing a loyalty program. This is a hands-on role requiring a strategic and commercial mindset to capitalize on the unique opportunities within our brand and market position.
Key Responsibilities:
* Develop and execute the e-commerce strategy to drive significant revenue growth in the premium yet accessible sector.
* Optimize the Shopify Plus website for an exceptional user experience and conversion.
* Implement A/B testing, cross-selling, and a loyalty program.
* Develop engaging product stories to connect with our audience.
* Collaborate with other teams to enhance customer engagement.
* Analyze online consumer behavior and implement UX best practices.
What You'll Bring:
* Proven success in managing and growing e-commerce for product-centric brands, ideally within the premium yet accessible space.
* Strong understanding of the online customer in the premium-yet-accessible market.
* A track record of achieving significant digital revenue growth (ideally taking a brand to £7-20 million+ digital revenue, representing at least 25% of total revenue).
* Expertise in website optimization, UX, and conversion rate optimization.
* Strong analytical and commercial acumen.
* Proactive, self-driven approach with a passion for building and improving processes.
* An appreciation for design and the arts.
Sounds like you? Great, I would love to speak with you ?
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