Systems Engineer, ESC Managed Operations
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Job ID: 3142768 | Amazon Spain Services, S.L.U.
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Amazon Web Services (AWS) is set to introduce the inaugural European Sovereign Cloud (ESC), a significant development in utility computing (UC). To spearhead this initiative, we are actively seeking experienced systems engineers with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers.
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Responsibilities
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Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. You will be required to occasionally participate in “on-call” rotations to resolve incidents occurring out-of-hours.
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Eligibility and Qualifications
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Fluency in written and spoken English is required.
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National of an EU member state and residing in the EU.
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Amazon will provide relocation support for successful applicants relocating within the European Union.
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Employees will participate in an On-Call rota.
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Basic Qualifications
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Experience in systems engineering working with hardware, software, networking, operating systems.
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Experience scripting processes in a language such as Bash, Python, or Ruby.
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Solid understanding of Linux and networking, and able to troubleshoot and anticipate problems that affect the performance, reliability, or availability of software systems.
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Able to lead the creation, revision, and/or improvement of standard operational procedures (SOPs) and driving operational best practices.
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Preferred Qualifications
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Experience with monitoring frameworks such as CloudWatch, Datadog, Grafana, Elastic or similar.
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Experience actively mentoring junior engineers and working cross-organizationally and leading strategic team efforts requiring work from multiple team members.
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Experience supporting services in AWS or other cloud systems.
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Experience operating 24x7 high-availability, distributed software applications and performance tuning software applications and optimizing fleet utilization.
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Experience with Infrastructure as Code, such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar.
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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.