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We are looking for an IT Infrastructure Specialist to join our Infrastructures & Telecommunication team within the ICT Headquarters. As part of a dynamic and innovation-driven environment, the Infrastructure Specialist will play a key role in supporting and maintaining the IT infrastructure across our European store network and corporate systems. This position offers the opportunity to collaborate with cross-functional teams, contribute to strategic technology initiatives, and ensure the reliability and efficiency of our infrastructure landscape.
Main Activities And Responsibilities
* Manage the IT Stores infrastructure upgrades, modifications, and deployments
* Deploy and track mobile devices, perform a regular inventory assessment
* Communicate with the business stakeholders to understand their requirements
* Technical support activities relating to the integration of hardware, operating system and application software for PC clients and mobile devices
* Documentation production for deployment, maintenance, upgrades, and problem resolution activities
* Provide support with supplier onboarding and ensuring that suppliers consistently meet established quality and delivery standards
* Office365: Manage licensing, identity, AD Connect - directory synchronization. Microsoft 365 admin center - Teams, OneDrive and SharePoint Online, Exchange Online
* Knowledge of the MDM system: Ivanti MobileIron. MS Intune
* Willing to international travel regularly as necessary
Required Skills
* High school diploma (technical, commercial, or IT-related paths preferred) or Degree in similar field
* 1–4 years of experience in a similar role
* Experience in Retail companies, preferably in the Luxury sector
* Experience supporting store openings, closures, and refurbishments
* Proficiency with MDM systems for mobile device management (e.g., Ivanti MobileIron, Microsoft Intune)
* Solid knowledge of Microsoft Office365 suite and administration
* English – B1 / B2 level (spoken and written)
* Strong communication, organizational abilities, and adaptability in a dynamic retail environment
Office: Legnano, Italy
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