Evolus is a performance beauty company with a customer-centric approach focused on delivering breakthrough products. We are looking for a Supply Chain Operations Manager who will play a pivotal role in driving the success of Evolus by managing logistics and distribution across Europe, while contributing to the broader and global scope of supply chain responsibilities such as serialization, trade compliance, vendor management, and packaging. This key position will be instrumental in supporting Evolus’ growth and portfolio expansion by ensuring seamless day-to-day business operations. This role presents an exciting opportunity for someone eager to gain exposure across multiple facets of supply chain and logistics, while contributing to a variety of projects and geographic regions. As part of a rapidly evolving company, you’ll have the chance to help establish supply chains for new markets and support new product launches, making a lasting impact on Evolus’ operations and success. Let’s talk about some of the key responsibilities of the role: - Logistics & Distribution Management - Manage global logistics and European distribution operations, ensuring efficient inbound shipments from international manufacturing sites and seamless outbound deliveries to customers. - Manage inbound product shipments, including scheduling, customs clearance, transportation, and final delivery to distribution warehouses. - Ensure all documentation is accurate, up-to-date, and accessible to relevant stakeholders. - Supply Chain Optimization & Performance - Monitor and enforce 3PL and carrier adherence to contractual commitments, including milestone dates, financial terms, and distribution schedules. - Drive continuous improvement in global supply chain and logistics processes to enhance efficiency and cost-effectiveness. - Optimize spend across 3PLs, carriers, and distribution partners while holding them accountable for meeting service-level agreements (SLAs). - Develop, monitor, and report on key supply chain metrics and performance indicators to drive operational excellence. - New Product & Market Expansion - Support supply chain workstreams for new product introductions and market expansions - Collaborate with internal teams and external vendors to ensure all serialization requirements are met - Collaboration & Leadership - Act as a key partner to in-country Customer Excellence Leads, provide support with distribution and logistics to final customers (pharmacies & HCPs) - Compliance & Financial Oversight - Ensure compliance with all relevant legal, regulatory, and quality requirements for inbound and outbound shipments. - Oversee invoice approvals, raise purchase orders, and track monthly spending against budget. - Systems & Operational Support - Support data entry and order processing within NetSuite, including demand planning and inventory updates. - Adapt and expand responsibilities as the organization grows and evolves. Skills and Qualifications Required for this Dynamic Team Member: - Bachelor’s degree in supply chain, logistics, or a related field - 5 years of experience in supply chain and logistics - Hands-on experience managing cold chain and controlled ambient shipments, distribution, and storage - Exceptional communication and interpersonal skills, with the ability to work well across teams and stakeholders - Fluency in business English, with the ability to communicate effectively and inclusively - Proficiency in Excel is essential for data analysis and reporting - Ability to stay organized, work under pressure, and manage multiple projects at once A Few Other Items Worth Mentioning: - Experience the best of both worlds with our hybrid work model at our Milan office. - This role includes exciting opportunities for occasional travel (up to 10%), allowing you to support key business initiatives, attend industry events, and engage with stakeholders. - This role reports directly to our Executive Director of Global Supply Chain Management, based in Toronto, Canada. Compensation & Total Rewards: We offer more than just a paycheck—our benefits are designed to support your well-being, success, and future growth. When you join our team, you can expect a competitive, market-aligned salary complemented by a performance-based incentive plan. Our comprehensive health and wellness benefits ensure you feel and perform at your best, while future-focused perks, such as potential equity, long-term incentives, and savings programs, help secure your financial well-being. We also prioritize work-life balance with a flexible time-off policy designed to help you recharge and thrive. Plus, you’ll have access to resources for personal and professional development, all while being part of a dynamic, fast-growing company that lives by its values of Grit, Impact, Fun, and Transparency every day. LI-SA1 LI-HYBRID