We are hiring! Automotive Sector – Vimodrone (Milan) We are hiring! CSC DIGITAL is looking for 1 Business Customer Operations Manager Automotive Sector – Vimodrone (Milan) Requirements Proven and solid experience in a similar role, preferably within the Automotive sector, or previous experience in managing operational teams Strong leadership skills, with the ability to effectively lead, manage and motivate teams towards the achievement of given results Excellent coordination, organizational and planning skills Strong analytical skills, problem-solving abilities and capability to understand customer needs Excellent command of the English language, both written and spoken Key Responsibilities Responsible for the assigned budget, ensuring the achievement of defined economic objectives Interfaces with internal and external stakeholders to improve processes and deliver solutions increasingly focused on customer satisfaction Carries out coaching activities for team members Ensures the correct implementation and continuous improvement of Customer Care processes Defines new customer caring activities in collaboration with the relevant departments to meet emerging needs What Do We Offer Compensation package in line with experience and profile A stimulating and international working environment, with diverse teams and opportunities to expand professional knowledge A structured career development path aimed at enhancing individual skills and professionalism #WeAreHiringInItaly JOIN OUR TEAM! In line with our commitment to diversity and equal opportunity, this job posting is open to all candidates without any form of discrimination. #J-18808-Ljbffr