Sales Support Engineer Italy (05.2023)PositionOrganizationSuperiore Head of Energy Group Location Parma ResponsibilitiesTasks Project ManagementMaking thermal calculations and preparing offers for Energy applicationsPreparation of technical orders to be sent to factories.Daily contacts with different Kelvion factories abroadGenerate leads and interestsCustomer care and maintain existing customer base.Technical support for Sales ManagersCustomer satisfaction feedbackMonitoring CRM systemObjectivesRequirementsEducationProfession, degree Mechanical Engineering, Chemical or equivalent degree or technical diploma high school Special knowledge Knowledge in heat exchangers ExperienceYears, area Experience in back-office managementExperiences in comparable Industrial sector could be a benefit SkillsLanguages Excellent knowledge of English language IT systems Good knowledge of the MS Office and to use a CRM-system PersonalityPersonal, social and methodological competences MotivatedGood communication skills with different customer levels and departmentsPresentation skillsDistinct problem solving skillsSystematic way of workingHigh flexibility and resiliency Miscellaneous Driver’s license