You will be involved in billing and accounting operations, reconciling accounts, and managing internal controls to support management decisions and ensure the integrity of the company’s financial results.
Key Responsibilities
* Support Credit Control activities
* Communicate with clients regarding financial and administrative issues
* Enhance customer experience through effective service delivery
* Handle incoming calls and correspondence related to key account invoices
* Resolve customer disputes promptly and facilitate necessary resolutions
* Coordinate with internal departments to resolve and document customer queries
* Update collection systems to reflect customer changes and record activities
* Provide supporting documentation to customers to expedite payments
* Assist in providing documentation for litigation on defaulted accounts
* Foster effective relationships with invoicing teams to achieve mutual goals
* Conduct regular reviews with Operations & Sales Account Management to resolve issues and record activities
* Achieve pre-determined performance targets
Qualifications and Skills
* Relevant work experience in a commercial environment
* Studying towards an accountancy qualification
* Strong Excel skills
* Decisive, adaptable, and results-oriented
* Excellent communication and interpersonal skills
* Ability to work under pressure in a targeted environment
* Self-motivated and proactive
* Team player with a focus on personal development
* Open to learning and embracing change
* Proficient with technology and accurate data entry skills
About Us
Johnson Controls is powered by your talent. We are building a safer, more comfortable, and sustainable world. Our diverse global team of 105,000 experts in over 150 countries creates innovative solutions to make cities smarter, buildings more intelligent, and environments more secure.
Our legacy of innovation dates back to 1885 with the invention of the electric room thermostat. We offer meaningful opportunities to learn and grow, impacting lives worldwide. We are committed to powering the customer mission and creating value for stakeholders through our expertise in building solutions.
The future demands bold ideas, an entrepreneurial mindset, and collaboration. Join us today to be part of tomorrow’s success.
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