Role: We are looking for an Onsite IT Technician with experience in Desktop / End-user Support within an enterprise environment, preferably in multinational companies. You will be directly onsite with our customers, handling incoming tickets from users: Setting up PC workplaces Performing installations, migrations, and rollouts Managing user accounts via Active Directory Providing user support for MS Office, Windows, and other software issues Managing stock and asset inventory Supporting meeting and conference rooms Providing smart hand support for server and network devices You will assist users with creative solutions and a service-oriented approach. Location: Monteriggioni (Siena - fully onsite) Employment: Part-time job (2 days/week), 1-year fixed-term contract with potential for permanence Requirements: 2 years of IT experience (or equivalent) in a similar role Proficiency in English and Italian Experience Level 2 Support in large enterprise companies Familiarity with ticketing systems Additional Benefits: Buddy program Internal career development opportunities International job opportunities Comprehensive onboarding program About Hemmersbach Hemmersbach provides IT infrastructure services in over 190 countries through 50 subsidiaries. We serve leading companies in the IT industry, going the extra mile to make the world a better place—20% of our profits support our social initiatives, Hemmersbach Rhino Force and Hemmersbach Kids’ Family. We are proud to be The Social Purpose IT Company. Additional Details Seniority level: Associate Employment type: Full-time Job function: Information Technology Industries: IT Services and IT Consulting J-18808-Ljbffr