Shape the regional transport strategy and make a real customer impact
The Regional Head of Transportation is responsible for managing regional transportation (80% scope in Italy) for Distribution and After Market Service. This includes negotiating contracts as well as analyzing carrier performance to ensure customer satisfaction and transportation KPIs are met.
What You’ll Do
* Manage the portfolio of transportation providers by developing, implementing and monitoring contracts as well as relationships with providers.
* Negotiate transport-related topics (parcels, pallets, chartering) in the context of calls for tenders (RFQ).
* Manage costs through monthly performance reviews with carriers and analyze billing data in order to define continuous improvement actions.
* Ensure control of the transport budget by providing relevant and critical analysis.
* Drive transport performance and improve data quality in SAP with KPIs such as MBR Scorecard, Regional TRR, OTIF and CX.
* Ensure service levels are met to align supplier performance with customer expectations and business strategy.
* Lead cross-functional and international projects, deploy strategic projects and implement the best practices.
* Conduct Lean actions of continuous improvement, focused on the quality, costs and service level of carriers.
What You’ll Bring
* Bachelor’s degree or equivalent experience required; a master’s degree is preferred
* Minimum 5 years of experience in logistics, transportation or in a function involving negotiation
* Fluent in Italian & English
* Proven experience in contract negotiation, knowledge of the transport market in Italy
* Experience in management and leadership
What’s In It for You
* Drive a measurable impact on customer experience by ensuring reliable, safe, and high quality transportation and delivery performance across the region.
* Own transportation strategy at scale, influencing cost, service level, and network efficiency through data driven decisions and strong partner management.
* Lead the execution and evolution of transportation operations in the market by setting clear standards, fostering collaboration with internal and external stakeholders, and embedding a culture of continuous improvement.
Why Hilti
Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
Commitment to Inclusion
At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.