Overview
We have an exciting opportunity for you to join our team as an Operations Quality Specialist (Associate, Specialist, Senior).
What You Will Be Doing
- Lead and manage quality and process improvement initiatives to support operational customs clearance service objectives
- Close collaboration with operational teams in different regions and with departments like Engineering, Compliance and Network
- Ensure alignment with strategic quality objectives and operational standards
- Lead or support cross-regional and cross-functional projects
What Do You Bring With You
- Bachelor degree and very good English
- Demonstrated proactivity and capability to influence change
- Excellent communication skills at all levels of the organization
- Strong ability to plan and organize with attention to detail
- Solid problem-solving and analytical skills
- Experience and knowledge across various operational fields, ideally includes customs clearance
- Demonstrated capacity to work in fast-paced environment while adjusting priorities accordingly
What Do We Offer
- Attractive compensation package
- Training to get you started and on-the-job learning opportunities
- Extensive learning resources to further develop your skills and knowledge
- Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
- Employee Assistance Program for you and your family in difficult life situations
- Employee reduced-rate shipping
- Great career opportunities
- FedEx is one of the worlds most admired companies and trusted brands year after
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