Position Overview
The scope is within the logistics operations, with focus on optimization and efficiency, within the B2B channel. The Fulfilment Operations associate is responsible for developing reports and analysis that will drive management decisions, and for supporting the business with quick paths to insight.
Essential Duties & Responsibilities
Support manager and senior managers with data analysis, reporting and process mapping. Design, establish reporting and visibility, that will monitor and improve operational service levels and aid strategic decision making.
Collaborate on a daily basis with Customer Service teams to manage customers' requests.
Coordinate third parties in charge of managing daily operations.
Support with strong communication and Power Point presentation skills.
Provide meaningful deep-dive business, operational and financial analysis on key topics.
Assist in the management of key projects in support of the B2B channel.
Experience, Skills & Knowledge
Applicant must be a university graduate, preferably an industrial engineer, must speak Italian and English, other languages would be advantageous.
3-5 years' experience in a related role.
Very good analytical skills required, advanced knowledge of Microsoft Excel and basic knowledge of business intelligence tools.
Results oriented, able to prioritize dynamically based on changing business requirements.
Excellent communication skills (both verbal and written), proactive approach with a variety of stakeholders.
The role is based in Campegine. We offer 1 year temp contract.
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