Overview Dematic is looking for a Site Manager, to be hired with a permanent contract, for its premises in Anzola Dell’Emilia. He/she will be working leading a group of people in order to manage and to control all the resident customer service activities to our Customer distribution Center in Anzola Dell’Emilia. What we offer Career Development Competitive Compensation and Benefits Pay Transparency Global Opportunities Tasks and Qualifications Plan and coordinate all on-site activities (preventive/corrective maintenance, spare parts warehouse management, workshop and repair activities) Design process according with the service contract agreement Attend planned periodical meetings (daily, weekly, monthly, annual) with internal/external stakeholders Be the primary point of contact with the Customer and with the Dematic Operations Manager Manage and prioritize service activities to minimize impact to the customer’s business Work with resident team in order to ensure the full availability of the system under the service contract obligations Collaborate with other departments interacting continuously with his/her team on the work site Do periodic KPI analysis and write reports about the service activities Ensure a safe, secure and clean environment whilst ensuring that the project is delivered within the contractual obligations Maintain quality control and compliance procedures Coordinate all on-site activity of Dematic personnel and subcontractors and serve as the primary point of contact between these activities and the Customer (plus 25 workers) Coordinate and schedule maintenances correctly Conduct frequent reviews of all on-site maintenances and immediately report all problems and potential schedule issues to the Operations Manager Manage problems and prioritize system faults to minimize impact to the customer’s business Ensure full utilization of DMMS for all maintenance types and spares management Monitor and coordinate working hours for all Dematic personnel Report any resource or personnel issues immediately to the Operations Manager and authorize overtime, as approved by the Operations Manager Promptly call for the intervention of engineering assistance on unusual or difficult problems Who we are looking for? Curious towards the sector of logistic supply chain and industrial automation Experience for electrical, mechanical and software engineering At least 5-7 years of experience in material handling environment e.g. highly automated production plants Previous experience as Project Manager or Site Manager (not looking for Site Manager coming from installations) or in a similar role Previous key role experience in a complex organization Bachelor Degree or Technical diploma in Mechanical, Electrical or similar studies Good knowledge of Italian and English written and spoken Optimal Communication Written & Verbal Must be capable of effectively interacting with all stakeholders Must be able to act calmly in stressful situations and work under limited supervision Team player - Customer and Problem solving oriented What can we further offer? An international environment where curiosity and proactivity is highly appreciated, Opportunity to know other countries and cultures, Fast growing company, Personal Computer and Smartphone Further details Dematic pays much attention to Diversity and guarantees equal opportunities. We believe strongly in both taking responsibility and being transparent with your data. For the new GDPR we manage only online applications and we’ll not accept CVs by mail. Seniority level Mid-Senior level Employment type Full-time Job function Project Management and Information Technology Industries Transportation, Logistics, Supply Chain and Storage J-18808-Ljbffr