Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.We are currently seeking a Client Advisor as part of our dynamic team in Malpensa T1 Store.Your opportunity Meet performance expectations and provide excellent client service to ensure client satisfaction in alignment with company standards.How you will contribute?Finalize sales targets achievements in line with company strategyEmbraces the clienteling culture of building strong and long-term relationship with clientsCollect and update client information to ensure an efficient use of CRMCreates an engaging and emotional client experience offering the best-in-class service, in line with Bottega Veneta Client JourneyUnderstands luxury, the collections and fashion trendsWorks on silhouettes, brings alternative items to get clients to discover more about the collectionHas a positive approach, contributes to teamwork, adapts to different personalities, seeks support from and provides support to colleaguesKnows and applies company policies, procedures and guidelinesKeeps the stock tidy, knows and monitors stock deliveries and availability, communicates in a timely manner out-of-stock merchandise and any other useful informationWho you are?Previous Sales experience of 1-2 years preferably in Fashion & Luxury contextsExcellent client service attitude and high flexibility to adapt to several types of ClientsExcellent communication and emphatic skills Good team playerMultitasking, flexibleCapacity to work in a fast moving and dynamic environment and able to build a strong and diversified client portfolioFluency in English is mandatoryWhy work with us?This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.