For the 5* hotel The Glamore Milano Duomo, we are looking for a Receptionist; as a Front Office Agent at The Glamore Mlano Duomo you will deliver excellence within our guest experience with every interaction. Ensuring our guests have a truly memorable stay though the experience you and our team provide. Primary Responsibilities Include:Friendly and efficient check in and check out of the highest standard;Answering all guest enquiries;Providing information about the hotel and the local area to our guests;Supporting the rest of the Front of House team to provide an excellent welcome and departure experience for all of our guests and visitors.Requirements:The ideal candidate has a higher degree, preferably in Tourism, Hospitality Management or Business Administration;She/he has developed at least 3 years of experience as Receptionist/Front Office Agent in Five-Star Hotels;Very good command of English and Italian (spoken and written);General knowledge of hotel departments;Warm, genuine and approachable character;Previous face-to-face customer service experience;The care to deliver truly memorable experiences for our guests:Knowledge of Opera Cloud PMS will be considered a plus:Able to work a flexible schedule, including weekends and holidays:It's mandatory that the applicants must have eligibility to work in Italy.What We Offer:Fixed term or temporary contract depending on the level of experience;Full time job;Annual gross income: from 24.000 to 28.000 €