A global healthcare technology company in Scandicci is seeking a Second Line Support Engineer to provide advanced technical support and troubleshoot complex issues. The ideal candidate should have a Bachelor's degree in Software Engineering or ICT, experience in a Technical Support role, and ITIL Certification. Responsibilities include diagnosing technical issues, handling server configurations, and ensuring customer satisfaction by meeting service level agreements. This role offers flexible remote work and personal growth opportunities. #J-18808-Ljbffr