Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities.
Please Note: Oliver Wyman/MMC operates a hybrid working policy and we will require the successful candidate to work from our Milan office at least 60% of the time.
Oliver Wyman is seeking a People Experience, Inclusion and Culture Project Manager to join our People Experience Team on an initial 12-month maternity contract basis.
People Experience (PE) is a critical performance enabler for our business.
As a People Experience Manager (Maternity Cover), you will play a pivotal role in shaping the day-to-day experiences of our colleagues across the globe. This is an exciting opportunity to contribute directly to Oliver Wyman’s culture, ensuring that our people feel valued, supported, and empowered to do their best work. In this role, you will partner closely with leaders and teams across multiple regions, acting as a champion for our values and a catalyst for positive change.
You will help drive initiatives that foster engagement, inclusion, and well-being—ensuring that we embed a consistent approach to positive culture and investment of our values and centre people in everything that we do.
As a key member of the team that powers our firm’s culture, you’ll help elevate the experience of every colleague, every day. Beyond designing, developing, and delivering flagship global programs, you will help drive innovation—creating and piloting new initiatives that regional teams can adopt and tailor to their needs.
This is a unique chance to join a passionate, high-impact team at the heart of our global organization. You’ll gain exposure to senior leaders, work on high-profile strategic projects, and develop your expertise in people experience and organizational culture.
Application process : please submit your CV and a covering letter explaining your interest in, and key skills and experience for this role
Key Responsibilities of the role will include :
Initiating, scoping, and delivering a portfolio of People Experience (PE) projects and programmes (including but not limited to activities that support working parents, wellbeing, colleague engagement and internal communications and marketing), demonstrating strong ownership mentality and proactivity from conception through execution, while collaborating with cross-functional teams.
Developing, delivering, and supporting strategic communications and engagement plans for key PE initiatives, tailoring messaging style and approach to different levels of seniority and diverse audiences to achieve maximum impact.
Creating and implementing toolkits, presentations, and surveys to enhance colleague engagement and drive broad participation in PE programs.
Developing and tracking KPIs for all PE initiatives, ensuring rigorous monitoring, measurement, and continuous improvement of project outcomes and colleague experiences.
Partnering proactively with regional teams and leadership, providing actionable advice and insights, and translating people experience, leadership, and culture concepts into clear recommendations and activities that drive results.
Carrying out other tasks as directed by the Line Manager to ensure effective delivery and development of the People Experience function.
Who we are looking for...
A minimum of five years’ experience in global corporate firm, ideally a consulting or professional services environment.
Demonstrable, advanced project and programme management experience:
Proven ability to manage multiple complex projects/programs simultaneously delivering results independently and on time in fast-paced environments.
Experience of scoping and launching projects from scratch, tracking, measuring, and delivering on KPIs
A passion for inclusion, diversity and cultural development!
Demonstrable high proficiency in the full Microsoft Office suite for communications, reporting and presentations:
Excel: Experience building and managing spreadsheets to track project progress, conduct data analysis and generate actionable insights. Skilled at creating charts/dashboards to communicate key quantitative messages clearly.
Word: Experienced in drafting high-quality reports and communications, using advanced formatting and document structuring to ensure clarity and professionalism.
PowerPoint: Accomplished slide writer, able to develop clear, visually engaging, and persuasive presentations for both senior leadership and broad colleague audiences. Comfort using data visualisation tools to present complex ideas for impact.
Outlook: Skilled in efficient diary management, meeting scheduling, tracking event acceptance, and preparing polished communications.
Experience in leveraging AI tools to optimize work and drive efficiencies.
Demonstrated commitment to advancing an inclusive, high-performing, values-led culture.
Why Join Us?
At Oliver Wyman, we are committed to creating a diverse and inclusive environment where everyone can thrive. We value collaboration, integrity, and excellence, and we encourage our team members to bring their authentic selves to work. Our culture promotes continuous learning and development, providing opportunities for growth and advancement within the firm
We offer competitive compensation, comprehensive benefits, and a flexible work environment that supports work-life balance. Join us in making a difference for our clients and communities while advancing your career in a supportive and innovative setting.
Oliver Wyman is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - To learn more, please follow us on Facebook, LinkedIn or Twitter: OliverWyman.
Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.