CompanyBorn in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit.Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose‐driven approach. In 2024 we proudly achieved B Corp Certification.Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. To do this our people are honest, dynamic, and community spirited.If these are values you share, we would love you to join our team.RoleAt Mulberry our Assistant Managers are called 'People and Experience Leaders' because you must be passionate about people, determined to deliver an extraordinary customer experience and open to learning and developing yourself and others. We want you to strive to be an expert within your field and a key contributor at Mulberry.What we need from you
Partner with your Store Leader to develop the best team.Support in creating a high‐performing team where diversity is embraced and every person is valued and feels a sense of belonging.Encourage discussions and invite ideas and different perspectives to drive creativity and collaboration.Create a culture that embraces feedback; give praise, share successes, coach and challenge.Always be customer focused.Nurture a welcoming and fun environment for your customers and team.Be committed to delivering an engaging and memorable customer experience in your store and inspire your team to also.Develop and maintain key customer relationships using in‐store CRM tools to support you and your team.Be commercial and drive your business.Collaborate and build key relationships to accelerate store growth.Demonstrate expert market awareness and use analysis to maximise trading opportunities.Lead and deliver operational excellence showing respect and consideration for people, product and your environment.
You are
InspiringEngagingAgilePerceptiveAn experienced Leader (preferably within luxury fashion, but not essential)In love with fashion!
Culture & Behaviours
Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community‐oriented spirit.Support Mulberry to deliver an inclusive culture, behaving in an open‐minded, respectful way towards others, recognizing that views, opinions and experiences may not always be shared.Act as an ambassador for Mulberry and communicate positively about the brand.
Sustainability
As a certified B Corp, we are committed to using business as a force for good. You'll be encouraged to incorporate environmentally and socially responsible practices into your work, supporting our Made to Last strategy across Climate, Circularity and Community.Help foster a culture where diversity is celebrated and every individual feels valued, respected and included. Champion equity, empathy and understanding in all interactions – internally and externally.
Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at talent@mulberry.com.#J-18808-Ljbffr