Your Profile Azienda cliente operante nel settore degli impianti industriali ricerca un/a Customer Service Specialist per supportare l'area LATAM e Paesi di lingua spagnola, garantendo la corretta gestione del ciclo ordine e un elevato livello di servizio ai clienti internazionali.
I candidati sono invitati a leggere attentamente tutti gli elementi di questo annuncio. La preghiamo di inviare la sua candidatura tempestivamente.
Responsabilita principali: Coordinate end-to-end order flow from order entry to delivery.
Act as central interface between customers, sales, planning, logistics, and factories.
Monitor order status, identify risks, and proactively resolve issues.
Manage daily communication with customers and distributors for the assigned Countries.
Provide order updates, delivery information, and issue resolution.
Support sales teams in customer follow-up and execution topics.
Handle escalations with ownership and urgency.
Reach out proactively to customer base for forecast visibility, churn and cross sell opportunities.
Skills Requisiti Esperienza in Customer Service / Order Management / Inside Sales (preferibile settore industriale B2B).
Ottime capacita organizzative, comunicative e di coordinamento.
Approccio intraprendente, strutturato e orientato alla soluzione.
Abilita nel lavorare in contesto internazionale e dinamico.
Disponibilita a trasferte per training.
Lingue richieste: Spanish
- fluent (mandatory) English
- fluent (mandatory) Portuguese
- strongly preferred Italian
- preferred Inserimento diretto a tempo indeterminato, full time.
Candidates, in compliance with D.lgs.
198/2006, D.lgs 215/2003 and D.lgs 216/2003, are invited to read the privacy policy that can be consulted under the data request form on the application page (EU Regulation No.
2016/679).
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Adecco Italia S.p.A.
(Aut.
Min.
Prot. xlwpduy
No.
1100-SG, 26.11.2004).