Customer Quality Specialist - Temporary
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
Position reports to: Customer Quality Manager.
Your Role and Responsibilities
* Facilitating resolution of customer cases by following a robust root cause analysis and implementing preventive and corrective actions.
* Assisting in continuously identifying and addressing risks and opportunities related to quality management in the local organization.
Qualifications For The Role
* Masters degree in industrial engineering (i.e. electrical, power, mechanical engineering)
* You are comfortable working under pressure and with a deadline driven environment and highly motivated.
* You have around 1 year of relevant experience in industrial context.
* You are an independent user in Microsoft Office, skilled in general with IT tools. Statistical analysis software would be considered a plus.
* You are at ease communicating in Italian and English in technical aspects and good at public speaking.
Benefits
* Competitive compensation: Attractive salary packages and performance bonuses. Corporate welfare: Access to a wide range of services and personal well-being support.
* Career development: Structured career paths, individual development plans, opportunities for internal mobility, including international roles, technical and managerial training programs, mentoring and access to global learning platforms.
* Flexibility and work-life balance: Flexible working hours, hybrid work options, and a strong focus on work-life integration. Employee Support: free services like psychological help, wellness coaching, and emotional support for employees and their families.
* Parental Leave: at least 12 weeks of fully paid leave for primary caregivers and 4 weeks for secondary caregivers, promoting DEI values.
* Meal allowance: Access to canteen is provided to support daily lunch expenses.
More About Us
ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division’s technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division’s portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world’s largest data center companies with advanced energy-efficient UPS solutions. The Division’s ABB Ability™ Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
Seniority Level
Not Applicable
Employment Type
Full-time
Job Function
Other
Industries
Appliances, Electrical, and Electronics Manufacturing
Referrals increase your chances of interviewing at ABB by 2x.
#J-18808-Ljbffr