PJob ID: 2948633 | Amazon Italia Transport Srl /ppbPlease note that this position could be based in any Amazon Operations centre across Italy, with most of the roles based in the Northern regions of the country, depending on availability and business needs. Please note that the role is an on-site one. Relocation support will be provided as needed. /b /pbr/pWhen you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same. /pbr/h3Key job responsibilities /h3olliPromote a culture of safety and wellbeing /liliAnalyze and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts /liliSupport and lead a team and handle administrative work alongside building and supporting a strong team culture /liliAnalyze performance and suggest process improvements to optimize work and improve customer service /liliCollaborate with other managers to standardize shift processes /li /olbr/h3A day in the life /h3pYou’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritizing routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning. /pbr/pBeing a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analyzing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers. /pbr/h3About the team /h3pAmazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. /pbr/pThere are two sides to what we do. Our ‘under the roof’ associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. /pbr/pMeanwhile, our ‘on the road’ people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry-wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that. /pbr/h3BASIC QUALIFICATIONS /h3olliUniversity degree (Bachelor's or Master's degree), completed before start date /liliYou are willing to work in non-traditional shift patterns which may include nights and weekends. /liliYou speak fluent Italian and English. /li /olbr/h3PREFERRED QUALIFICATIONS /h3pPreferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you. /polliExperience of communicating with a wide range of stakeholders, including your peers and leadership /liliExperience in a logistical working environment /liliExperience working with the MS Office suite (Word, Excel, Outlook) in a professional environment /li /olbr/pAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. /pbr/pOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit our accommodations page for more information. /pbr/pAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. /p #J-18808-Ljbffr