POn behalf of a retail luxury company, we are looking for a Deputy Store Manager (new opening luxury boutique Malpensa). /pbr/pbReporting: /b Store Managerbr/bResponsible for: /b Head of Department and Sales Consultants /pbr/pAs an Ambassador of the Maison, he/she efficiently assists the Boutique Manager to develop and optimize the boutique performance and profitability by managing the boutique team, ensuring excellence in boutique operations and ensuring the highest level of customer service throughout the store in line with Maison expectations. /pbr/h3Job Responsibilities /h3pbTeam Management and Boutique Performance Management /b /polliUnder the supervision of the Boutique Manager, designs the optimum organization, recruits the right profiles and ensures proactive talent pipeline in his/her boutique. /liliDrives performance and compensation management, ensures people development, motivates and reinforces engagement. /liliEnsures the day-to-day management, training, coaching and motivation of the boutique team. /liliConduct and/or participate in regular store meetings to discuss performance, sales training, product knowledge, merchandising, and to convey other necessary information to management staff and associates. /liliFacilitate proper communication between management and associates. /liliAssists the Boutique Manager to make a diagnosis based and to define action plans to achieve Maison, boutique and category sales targets. /liliLeads the implementation and monitoring of the action plans. /liliAssist in assigning and monitoring sales goals of Sales Associates. /liliParticipate in the preparation of merchandise displays and presentations, applying merchandising concepts and guidelines. /liliAssists the Boutique Manager to optimize boutique performance and profitability. /liliAssists the Boutique Manager to monitor the boutique KPIs. /li /olbr/pbClientele Service and Management /b /polliParticipate in the coordination of sales promotion activities, which include seasonal sales, trunk shows, contests, including proper use of in-store signs advertising sales and promotions. /liliAssists the Boutique Manager to implement and monitor CRM programs and actions. /liliActs as an Ambassador of the Maison and supports the Boutique Manager to build direct contact with VIPs. /li /olbr/pbBoutique Operations Administration /b /polliImplements group, Maison and boutique policies, procedures and guidelines. /liliIs responsible for the back office and administration of the boutique. /liliOversee compliance of associates with established Company policies and standards. /liliLock and secure the store and oversee compliance with all security procedures. /liliOversees the boutique expenses. /liliHelp solve problems that affect the department’s service, efficiency, and productivity. /liliGather merchandise for transfers, damages, and returns-to-vendor. /liliOversee and participate in department inventories. /liliMonitor proper pricing of merchandise. /liliMinimize stock losses. /li /olbr/h3Profile /h3olliGoal-oriented mindset. /liliLeadership. /liliProblem-solving capability. /liliExcellent communication skills. /liliAnalytical skills. /liliGood stress management and ability to work under pressure. /liliTeamworking. /liliEmotional intelligence. /liliExcellent time management and capability of prioritizing. /liliDynamism and flexibility. /liliMentoring and coaching attitude. /liliFluent in English. /li /ol #J-18808-Ljbffr