*Position:* Inside Sales Representative *Job Description:* As an Inside Sales Representative, you will be involved in qualifying leads from online sources and developing revenue using Arrow’s online ordering systems. What you’ll be doing? • Manage relationship with assigned customers, by providing excellent service and support • Working with internal and external resources, provide customer service often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders • Working between suppliers and customers to build and establish long-term business partnerships for Arrow • Manage leads by making outbound calls to determine qualification for sales • Meet daily and monthly customer contact goals • Gain new customers and re-engage existing accounts that might be dormant • Sell and drive Solutions Selling within the approved account level strategy. Requires knowledge of competitive landscape in the market and the ability to make sales decisions based on that information. • Document and manage customer activity in Salesforce • Achieve monthly sales quotes, using Arrow’s online ordering systems Who you are? • You like sales and already have at least 3 years of successful experience in this area • You will need fluent English and Italian • You communicate clearly. You are comfortable communicating in writing and on the phone • You have a College degree or high school diploma with equivalent work experience • You are a proficient user of Microsoft Office. Knowledge of Salesforce or other Sales-related software would be a plus • Adaptability, resourcefulness, problem solving and multi-tasking capabilities are your advantages • You like helping clients. You are patient, flexible and punctual even under pressure • You like negotiation and you are a team player What we offer? • Attractive salary and bonus system • Reliable & trusting employment relationship • Cooperative team with flat hierarchies and short ways of communication • Professional and personal development in attractive, growing industry *Location:* IT-Castel Maggiore, Italy (Via Marabini) *Time Type:* Full time *Job Category:* Sales