Job Title: Automation Solutions Specialist
**Job Description**: As an Automation Solutions Specialist, you will play a crucial role in delivering exceptional service to our customers. Your expertise in automation and electrical systems will be key to the installation, start-up, commissioning, and testing of cutting-edge equipment at customer sites. You will also provide expert technical assistance during and after the warranty period, offering comprehensive training and support to enhance the user experience with our solutions.
Your Mission:
* You will test and evaluate equipment performance at customer plant, based on technical, contractual, and safety specifications.
* You will handle, check, and transfer equipment non-conformities properly.
* You will prepare Job Progress Charts and technical reports in reference to carried-out activities.
* You will ensure ultimate internal and external customer satisfaction.
* You will perform activities in line with Standard Operating Procedures (SOPs), coordination plan rules, and customer rules.
* You will report after-sales opportunities detected on Customer site.
* You will coach junior colleagues on on-site behavior, technical activities, troubleshooting, and reporting deliverables.
* You will report to the Installation Site Manager for team site activities.
Key Responsibilities:
* Installation, start-up, commissioning, and testing of equipment.
* Technical assistance and support.
* Equipment evaluation and performance testing.
* Handling and transferring equipment non-conformities.
* Preparing job progress charts and technical reports.
* Ensuring customer satisfaction.
* Performing activities in line with SOPs and customer rules.
About Us:
We value candidates who excel in managing and measuring work, demonstrating strong process management skills. Your ability to solve problems effectively and take decisive action will be key to your success. Building positive peer relationships is essential, as collaboration is at the heart of our team culture. If you are passionate about technology and customer service, we invite you to be part of our dedicated team.