PpField Service Engineer (Italy) – AMETEK /p pDue to continued growth within the global service team, we have an exciting vacancy for a Field Service Engineer in North Italy. /p h3Responsibilities /h3 ul liWork on a stand‑alone basis, maintain team spirit and share knowledge with colleagues. /li liHave full responsibility within a territory to deliver world‑class service to our customers. /li liInstall, maintain, and use expert troubleshooting skills to diagnose and resolve technical issues on a variety of roundness and surface‑finish measuring instruments. /li liProvide remote call pre‑qualification and attempt remote fixes wherever possible. /li liBe the focal point for customer issues and technical enquiries. /li liDocument and report technical issues where necessary. /li liProvide training as required to customers and local distributors. /li liLook for opportunities and report wherever possible. /li /ul h3Essential Desirable Skills /h3 ul liGood grounding in mechanical/electronic or multidisciplinary engineering. /li liAbility to read, interpret and analyse schematics, assembly drawings and wiring diagrams. /li liPrevious experience in a technical customer‑facing role; recent graduates welcomed. /li liAbility to interact with and provide feedback to internal stakeholders including technical support teams, manufacturing, and RD. /li liAbility to build trust relationships with customers. /li liGood computer skills, including Microsoft Office. /li liValid and clean driving licence. /li liCan work alone while representing AMETEK at customer sites. /li liPrepared to work flexible hours when required. /li liPrepared to assist colleagues in other regions when required. /li /ul h3Skills Experience /h3 ul liHigh energy level with the ability to take initiative. /li liExperience within a matrix management environment. /li liTeam‑oriented, collaborative, pragmatic, multitasking and flexible. /li liComputer fluent, with specific attention to e‑mail and Microsoft Office product skills; CRM and Service tools. /li liGood verbal and written communication skills and the ability to interact effectively. /li liFollow set procedures but can identify when change is required. /li /ul h3Requirements /h3 ul liMechanical, electrical or electronic service expert. /li liProven experience in high‑demand B2B customer service. /li liBased in one of the following regions: Lombardia, Piemonte or Emilia Romagna. /li liEnglish: good communication skills, written and spoken. /li liStrong customer service attitude with a critical mind‑set. /li liGood planning and organisational skills. /li liStrong written and verbal communication skills; self‑motivated and a team player. /li /ul h3Benefits /h3 ul liWorking with world‑wide technology in the field of optics and optometry metrology. /li liContinuous training provided using world‑class manufacturing tools and equipment. /li liFun, relaxed, supportive working environment. /li liInternational travel and local teamwork with international colleagues. /li /ul pAMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of niche markets. /p pAMETEK is committed to making a safer, sustainable, and more productive world a reality. /p /p #J-18808-Ljbffr