Job ID: 10383766 | ASSPL - Maharashtra - C32
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At Amazon, we're working to be the most customer‑centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.
Amazon is seeking Team Lead for its Transportation team. You and your team of Transportation Associates will work with carriers, site operations and NOC to ensure on‑time arrival of linehaul vans. You are responsible for ensuring that you have properly trained Associates & Carriers with requisite capacities. You will be analyzing performance trends, identifying root causes and taking actions to improve the performance and speed of the transportation network. In addition, one of the most important aspects of your job is to drive improvements and changes at internet speed because innovation has made us the global company that we are today.
Key job responsibilities
Vendor development and performance management
Daily network performance monitoring, deep dive on exceptions and planning corrective actions
Manage transport operations within the assigned city/territory with the support of Associates and Relay operations center
Build processes and mechanisms for sustaining a high bar on performance
Reduce breakdowns and delays in the network
Proactively identify and lead process improvement initiatives
Collaborate with site leadership on quality and Customer Experience metrics, including root‑cause analysis of problem areas
Streamline logistics in the operation through the implementation of standard work and team leadership
POD validation and uploads
A day in the life
Carrier onboarding and management
Carrier performance, VC reduction
Capacity planning: TU analysis and vehicle rightsizing, work on ad‑hoc reduction
Performance review, WBR
Coordinate with SLP & carrier to reduce in‑transit losses/damages
Engage with Safety to improve yard & road safety
Site management
Align vehicle fleet plan with stakeholders
Distance & Transit time inputs for all OD pairs
FCND, YMS check‑in cases
Work with sites for reducing unloading dwells
Compliances and program, including R4D, R4C, GPS compliance‑registration compliance, BGV
POD validation and uploads
About the team
Team helps to manage complete transportation on ground. It can be Milkrun or linehaul. The linehaul POC is carrier manager for 10‑15 carriers. The carrier manager must ensure all carrier‑related points such as operational performance metrics, compliance, safety, quality, etc., are met.
Basic Qualifications
1+ years of customer‑facing environment, warehousing, logistics or manufacturing experience
Bachelor's degree
Speak, write and read fluently in English
Experience with Microsoft Office products and applications
Preferred Qualifications
Knowledge of city topography and road network
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country or region you’re applying in isn’t listed, please contact your recruiting partner. xlwpduy
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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