On behalf of our Client an important pharmaceutical company, IQVIA is looking for a motivated and passionate Junior CRM Specialist.
The successful candidate will be involved in the management and optimization of CRM (Customer Relationship Management) activities, with the aim of improving customer relationships, and supporting the team in achieving business goals.
Main Responsibilities:
* Daily management of the company's CRM and support in configuring new workflows and processes.
* Analyzing performance data and generating reports for the team.
* Collaborating with marketing, sales, and customer service teams to ensure proper CRM usage.
* Supporting the implementation of optimization strategies to enhance the customer experience.
* Training and supporting internal users on how to use the CRM effectively.
Requirements:
* Previous experience, even brief, with any CRM system (e.g., Veeva, OCE, Salesforce, etc.).
* Understanding of the core logic and functionalities of CRMs, including data management, automation, and segmentation.
* Ability to analyze data and interpret reports to optimize performance.
* Excellent communication skills and a team-oriented attitude.
* Proactive approach to problem-solving.
Preferred Qualifications:
* Experience with CRM integrations or connectivity with other business software.
* Basic knowledge of marketing automation tools like powerbi,..
* Ability to work in dynamic and fast-paced environments.
What We Offer:
* 6-month contract with the possibility of renewal.
* Stimulating and inclusive work environment.
* Opportunities for growth and professional development.
IQVIA reserves the right to evaluate candidates with domicile / residence and work experience / study with requirements responding to the open request. Applications WITHOUT the requirements Will NOT be fully taken into account. Please enter the authorization for the processing of personal data (DL196/ General Data Protection Regulation (13 GDPR 679/16 –) to IQVIA and to transfer those data to IQVIA's Clients. The research is urgent and is intended for candidates of both sexes (L.903/77).
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IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more