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Assistant executive housekeeper/ manager housekeeping

Roma
Hilton Hotels
Governante
Pubblicato il Pubblicato 8h fa
Descrizione

PJob Description - Assistant Executive Housekeeper/ Manager Housekeeping (HOT0BQ3J) /ppJob Description /ph3Job Number: /h3pAssistant Executive Housekeeper/ Manager Housekeeping (h3Job Number: /h3HOT0BQ3J ) /ph3Work Locations /h3ph3Work Locations /h3: Hilton Rome Eur La Lama Viale Europa 287 Rome 144 /ppAn Assistant Executive Housekeeper will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests. /pppAn Assistant Executive Housekeeper will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests. /pbrbWhat will I be doing? /bbrpAs an Assistant Executive Housekeeper, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. An Assistant Executive Housekeeper will also be required to assist the Executive Housekeeper/Housekeeping Manager and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards: /pulliAssist with overseeing Housekeeping/Laundry operations /liliOperate within departmental budgets through effective stock and cost controls and well managed schedules /liliSupport departmental targets and objectives, work schedules, budgets, and policies and procedures /liliEnsure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards /liliPerform routine inspections of all Housekeeping areas and report any issues to the Executive Housekeeper /liliImplement, effectively, all Housekeeping policies and procedures including Health and Safety and security /liliMonitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and team work /liliEnsure team members have an up-to-date knowledge of all room categories and amenities /liliAssist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers /liliEnsure staffing levels cover business demands /liliEnsure ongoing training to support the Executive Housekeeper /liliEnsure communication meetings are conducted /liliManage staff performance issues in compliance with company policies and procedures /liliSupport managing, training and developing the team /liliDeputise in absence of the Executive Housekeeper /liliProvide excellent guest service /liliAssist other departments wherever necessary /li /ul /p /ulbWhat are we looking for? /bbrpAn Assistant Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: /pulliHousekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity /liliA high school certificate or equivalent /liliHigh level of commercial awareness and cost control capabilities /liliProficiency, at a basic level, with computers and computer programs, including Microsoft Office /liliExcellent leadership, interpersonal and communication skills /liliCommitted to delivering high levels of customer service /liliAbility to work under pressure /liliExcellent grooming standards /liliFlexibility to respond to a range of different work situations /liliKnowledge of Workplace, Health, Safety and Hygiene is essential /liliStrong communication skills /liliA passion for delivering exceptional levels of guest service /li /ulpIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions: /pulliFamiliar with Property Management Systems /liliExperience managing a department and Profit and Loss account /liliHigh level of IT proficiency /li /ulbrbWhat will it be like to work for Hilton? /bbrpHilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! /pbrbr#J-18808-Ljbffr

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