At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a lower cost when search and social media increased demand for storage and computing. Our portfolio spans power, thermal and infrastructure management products, software, and solutions, and is complemented by a network of nearly 250 service centers worldwide.
We are looking for a new Global IMS LoB Quality Leader to join our team in Croatia.
Job summary
Lead the charge in ensuring top-tier product quality, compliance, and continuous improvement as the IMS Line of Business (LoB) Quality Leader. Collaborate within a matrix structure, working closely with the Quality function, IMS focus factories, and global teams to deploy quality product compliance systems, drive supplier and customer quality improvements, and achieve operational excellence.
Job qualifications
* University degree in Engineering – Mechanical (Electrical can be considered)
* MBA – advantage
* Strong verbal and written communication skills
* Well-developed interpersonal skills.
* Computer and software applications skills required (MS Office)
* Active knowledge of quality systems, tools, and standards desired
* 5 years of experience in Quality Assurance – Manufacturing
Essential job functions
LoB Quality Management
* Coordinate IMS Quality functions globally.
* Implement and uphold EMEA Quality System within the LoB.
* Primary quality interface to key customer accounts.
* Manage/coordinate monthly quality reviews at factories' level.
Drive process improvement within IMS LoB.
Product Compliance and Process Improvement
* Assess and develop skills within the team.
* Collaborate on LoB-specific tasks with R&D.
Supplier Quality and Collaboration
* Cooperate between Focus Factory, Supplier Quality Team, and Supply Chain.
* Provide strategic support to Supply Chain Management.
Design Quality (New Product Design)
* Support Design Failure Mode and Effects Analysis (FMEA).
* Manage NPI/NPD quality deliverables.
Product and Factory Quality
* Provide feedback from Service, Installation, and Field to R&D and Focus Factories.
* Assuring quality standards implementation during Custom project executions.
Manage customer claims and audits, and contribute to global reporting.
Travel: 30 - 40% ✈️
General responsibilities
* LOB Quality
* Quality Assurance
* Customer Support (After Sales support)
* Continuous Improvements
* Respect principles of local and international VERTIV Trade Compliance procedures connected with all operations and business practices.
If YOU are the person we are looking for, feel free to apply and let's start drafting your future career in a healthy and growing environment!