Human Resources Business Partner at SF EXPRESS (EUROPE) CO. LTD
Position: Warehouse Manager-Italy
Location: Italy (On-site)
About the Role:
We are looking for an experienced Warehouse Manager to lead and optimize our warehouse operations in Italy. This role is responsible for end-to-end warehouse management, team leadership, inventory control, and continuous improvement to support business growth in the European market.
Key Responsibilities:
- Manage daily warehouse operations including inbound, storage, picking, packing, and outbound shipping to ensure accuracy and on-time fulfillment
- Develop, implement, and continuously improve warehouse SOPs and operational standards
- Oversee inventory management, ensuring stock accuracy through cycle counts and periodic physical inventories
- Lead, train, and develop the local warehouse team; manage staffing, scheduling, and performance
- Ensure full compliance with local labor laws, health & safety regulations, and warehouse security standards
- Collaborate closely with HQ supply chain, logistics, and customer service teams to resolve operational issues
- Manage relationships with local carriers and logistics partners; monitor delivery performance and exceptions
- Track, analyze, and report warehouse KPIs, driving cost control and operational efficiency improvements
Qualifications:
- Bachelor’s degree in Logistics, Supply Chain, or a related field, or equivalent practical experience
- Minimum 5 years of warehouse or logistics management experience; EU or overseas warehouse experience is a plus
- Strong knowledge of warehouse operations, inventory control, and process optimization
- Hands‑on experience with WMS and strong data analysis skills (Excel or similar tools)
- Excellent leadership, communication, and cross‑functional collaboration skills
- Ability to thrive in a fast‑paced, growth‑oriented environment
Language Requirements:
- Chinese and Italian can be used as working languages; proficiency in English is a plus.
Nice to Have:
- Experience in e‑commerce, cross‑border logistics, or third‑party fulfillment centers
- Familiarity with Italian logistics networks and regulatory requirements
- Proven experience in warehouse setup, scaling, or operational improvement projects
What We Offer:
- Competitive salary package based on experience
- Long‑term career development opportunities within an international organization
- A collaborative, results‑driven, and multicultural working environment
Seniority level
Associate
Employment type
Full-time
Job function
Supply Chain
Industries
Warehousing and Storage, Transportation, Logistics, Supply Chain and Storage, and Freight and Package Transportation
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