OverviewCloud Enterprise Engineer, US National Security, National Security - ES US-ADCJob ID: 3077456 | Amazon Web Services, Inc.Application deadline: Feb 2, 2026Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our customers' innovative spirit across technologies, including Compute, Storage, Database, Machine Learning, AI, Big Data, Security, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the strategic technical advisor and 'voice of the customer' to National Security customers.As a TAM, you will help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. The TAM is the centerpiece of value to our National Security customers. If you wish to be at the forefront of innovation, come join us!This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.QualificationsBasic Qualifications2+ years of technical engineering experience with operational parameters and troubleshooting for one of the following: Compute / Storage / Networking / CDN / Databases / AI/ML / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environmentBachelor's Degree in Computer Science, Math, or related discipline required, or 2 years of equivalent work experienceInternal enterprise or external customer-facing experience as a technical leadCurrent, active US Government Security Clearance of TS/SCI with PolygraphPreferred Qualifications5+ years of technical engineering experience in operational parameters and troubleshooting for three (3) or more of the following: Compute / Storage / Networking / CDN / Databases / AI/ML / DevOps / Big Data and Analytics / Security/ Applications Development in a distributed systems environmentExperience in Informational Technology operationsProfessional oral and written communication skills, presenting to an audience containing one or more decision maker(s)Experience in a 24x7 operational services or support environmentExperience with AWS services and/or other cloud offerings Federal/DoD ClearancesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .Preferred Qualifications- 5+ years of technical engineering experience in operational parameters and troubleshooting for three (3) or more of the following: Compute / Storage / Networking / CDN / Databases / AI/ML / DevOps / Big Data and Analytics / Security/ Applications Development in a distributed systems environment- Experience in Informational Technology operations- Professional oral and written communication skills, presenting to an audience containing one or more decision maker(s)- Experience in a 24x7 operational services or support environment- Experience with AWS services and/or other cloud offerings Federal/DoD ClearancesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .USA, CO, Denver - 131,300.00 - 177,600.00 USD annuallyUSA, VA, Arlington - 131,300.00 - 177,600.00 USD annuallyUSA, VA, Herndon - 131,300.00 - 177,600.00 USD annuallyUSA, WA, Seattle - 131,300.00 - 177,600.00 USD annuallyPosted: January 30, 2026 (Updated 3 days ago)Posted: January 28, 2026 (Updated 5 days ago)Posted: September 8, 2025 (Updated 6 days ago)Posted: January 21, 2026 (Updated 12 days ago)Posted: September 25, 2025 (Updated 12 days ago)Share this jobImportant FAQs for current Government employeesBefore proceeding, please review the following FAQshttps://www.amazon.jobs/en/faqs#faqs-for-us-government-employeesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.#J-18808-Ljbffr