OverviewLead with excellence and a collaborative spirit as a Delivery Lead at Avanade, where every project is a step towards success and client satisfaction.
Come join us
We are seeking an experienced and highly motivated Industry Delivery Lead to overseas projects within the Banking and / or Insurance industry.
The successful candidate will be responsible for overseeing projects, ensuring they are executed on time, within budget and aligned with the strategic objectives of the organization.
This role requires a proven experience in leading project in the Banking and Insurance industry area and a deep understanding of processes and methodologies, strong leadership, excellent communication skills.
The Client Delivery Lead oversees the successful delivery of services to our clients.
The ideal candidate will have a strong background in project management, client relations, and team leadership, ensuring that projects are completed on time, within scope, and to the highest quality standards.
This role requires a client-focused mindset with a passion for delivering exceptional service, a proactive and results-oriented approach.
Together We Do What Matters.
Skills and experiencesBachelor's degree in information technology, Business Administration, or a related field.
A master's degree or PMP certification is a plus.
Minimum of 5-7 years of experience in portfolio management, project management, or a related role, within the Banking and / or Insurance industry.
Proven experience managing large-scale system integration projects.
Proficiency in project management software and tools (e.g., MS Project, JIRA, Trello).
About YouCharacteristics that demonstrate success for this role :
Excellent leadership, communication, and interpersonal skills.
Ability to manage multiple projects simultaneously in a fast-paced environment.
Strong problem-solving and analytical skills.
Ability to work independently and make informed decisions.
What You'll DoClient Management :
Serve as the primary point of contact for clients, maintaining strong, long-lasting relationships.
Understand client needs and requirements and ensure these are effectively communicated to the delivery team.
Regularly update clients on project progress, manage expectations, and address any issues or concerns promptly.
Collaborate with the Sales Accounts to develop the business on the Client.
Project Delivery
Lead the planning, execution, and delivery of projects, ensuring they are completed on time, within budget, and meet quality standards.
Develop detailed project plans, allocate resources, and manage the delivery schedule.
Monitor project performance using appropriate tools and techniques, reporting on progress and any necessary adjustments.
Team Leadership
Strong management skills, strategic thinking and problem solving skills
Oversee a team of project managers, coordinators, and other delivery staff.
Provide guidance, mentorship, and performance feedback to team members.
Foster a collaborative and high-performance culture within the team.
Ability to manage multiple projects and work under pressure.
Process Improvement
Identify opportunities for improving delivery processes and implement best practices.
Drive continuous improvement initiatives to enhance client satisfaction and operational efficiency.
Ensure compliance with company policies, procedures, and standards.
Risk Management
Identify potential risks to project success and develop mitigation strategies.
Monitor and manage project risks and issues, escalating them as necessary.
Industry Knowledge
Understand the competitive landscape and emerging technologies that impact the sector.
Anticipate the client needs and identify new business opportunities.
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Benefits and cultureSome of the best things about working at Avanade
Opportunity to work for Microsoft's Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)
Real-time access to technical and skilled resources globally
Dedicated career advisor to encourage your growth
Engaged and helpful coworkers genuinely interested in you
A great place to work
As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return.
As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities.
You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise.
You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live.
It's all here, so take a closer look
We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees.
Visit our Inclusion & Diversity page.
Create a future for our people that focuses on
Expanding your thinking
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Learning and pivoting
Inspire greatness in our people by
Empowering every voice
Encouraging boldness
Celebrating progress
Accelerate the impact of our people by
Amazing the client
Prioritizing what matters
Acting as one
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